Privacy Policy

DemandWorks Media Full Privacy Policy

This Privacy Policy explains how DemandWorks Media LLC and eBulletins (collectively, "DWM") collect, use, and share information when you interact with our websites, newsletters, social media sites and handles, and emails (our "Sites"). This Policy is not a binding contract and does not create contractual obligations.

This Policy applies to DWM's sites and anywhere it is linked. It does not apply to non-DWM websites and mobile applications that may link to the Sites or be linked from them — please review the privacy policies on those websites and applications directly to understand their privacy practices.

We may make changes to this Policy from time to time. We will post any changes, and such changes will become effective when they are posted. Your continued use of our Sites following the posting of any changes will mean you accept those changes.

If you have questions, contact us at:
DemandWorks Media · 401 North Michigan Ave, Suite 1200 – #1089 · Chicago, IL 60611 · (312) 204‑7275
Email: privacy@demandworksmedia.com

Information We Collect

We collect information that you give us directly, that we capture automatically when you use our Sites, and that we collect from third-party sources.

Information You Give Us

Our Sites enable you to give us contact and payment information to register an account and buy and sell items, interact with forums and chatrooms, post comments, or submit surveys.

Information We Collect Automatically

When you interact with the Sites, certain information about your use is automatically collected. For example, we track the status of items you buy and sell, and we collect information about the webpages you view, how you move through our website, how you reached our website, how you interact with our social media pages, and how you interact with our email communications.

Below is a list of our partners who collect information from you on our websites.

Information from Third-Party Sources

We may collect information about you from our clients and third-party sources such as databases that maintain up-to-date business contact information. We collect and use that information in accordance with those sources' privacy terms. We also may combine information collected from different sources into a single record.

Categories of Personal Information We Collect

• Personal Identifiers: Name, business phone, business email, and business address. If you create an account, a username and unique identifiers. Social media handle and basic account info when you interact via social media. A unique numerical identifier assigned by a cookie. IP address, device ID, and browser information collected automatically.
• Commercial Information: When you create an account — such as to receive eBulletins newsletters — we create records about that account.
• Internet or Other Electronic Network Activity: Browsing history, search history, and information about your interaction with websites and applications automatically when you use our Sites.
• Geolocation Data: IP address, which may allow us or third parties to determine your general location.
• Professional or Employment-Related Information: Current employer and employment history.
• Education Information: Institutions attended and level of education attained.
• Inferences: We or third parties operating on our behalf may analyze actual or likely preferences based on information gathered about you.

We do not collect: Protected Classifications; Biometric Information; or Audio, electronic, visual, thermal, olfactory, or similar information.

How We Use Information

We may use the information we collect for the following purposes:

Provide Our Services

• Generate leads.
• Establish and administer your account.
• Deliver newsletter content.
• Authenticate access to your account.
• Perform maintenance and operations, including management of the network and devices supporting the Sites and our systems.
• Provide technical support and assure quality of customer service interactions.
• Facilitate hardware and software upgrades for devices and systems.

Communicate with You

• Respond to your inquiries.
• Personalize communications.
• Send you service-related announcements.

Improve Our Products and Services

• Identify and develop new products and services.
• Understand how our Sites are used.
• Create measurement and analytics reports.

Deliver Relevant Advertising

• Market our and our clients' products and services.
• Determine which content to recommend to you.
• Send you promotional communications for the Sites and other products and services we think may be of interest to you.

Ensure a Secure Online Environment

• Detect the unauthorized reception, use, or abuse of the Service.
• Protect you and other subscribers from fraudulent, abusive, or unlawful use of the Service.
• Protect our rights, our personnel, and our property.
• Comply with applicable law.

Cookies and Tracking Technologies

We and our partners use cookies, tags, pixels, web beacons, and other means of collecting information automatically for the following purposes:

• Site Operations / Essential Cookies: To enable features necessary for providing you the Services, such as identifying you as signed in, tracking content views, and remembering your preferences.
• Analytics: To understand how our Services are being used, track site performance, and make improvements.
• Personalized Advertising: To deliver personalized advertising based on your preferences or interests and to measure the effectiveness of ads.
• Social Media: To enable you to share content from our Services through social networks.

How We Share Information

With Service Providers

We may disclose personal information to our service providers — companies that process personal data on our behalf. We require service providers to treat the information as confidential and to use it only for the purposes for which they have been engaged. Categories of service providers include:

• Billing and collection providers, such as payment processors and credit assessment organizations.
• Auditing and accounting firms.
• Professional services consultants, such as firms that assist with legal services or project-based resources.
• Advertising, marketing, and analytics services that analyze information to communicate with and advertise to you.
• Security vendors, such as entities that assist with security incident verification, response, and fraud prevention.
• IT vendors, such as entities that assist with website design, hosting, maintenance, data storage, and network operation.

With Third Parties

• DWM Clients: At our clients' request, we generate lists of leads that may include your business contact information and other information about you in your professional capacity. Clients use that information to provide you with relevant marketing communications.
• Social Media Platforms: Where you choose to interact with us through social media, those platforms may collect information about you. Please visit the relevant platforms' privacy policies to understand their data collection practices and your available controls.
• Advertising, Marketing, and Analytics Partners: We partner with companies that assist us with marketing our Sites and our clients' products and services — including by "remarketing" to you on other websites, apps, or social media platforms. These companies may collect information from you automatically via cookies or other tracking technologies when you use our Sites.

With Government Entities / Law Enforcement

We may disclose personal information when we believe in good faith that we are lawfully authorized to do so — to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, or where necessary to protect our property or rights or the safety of our employees, customers, or other individuals.

Your Rights

In this Policy, "personal information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. The law gives you rights related to your personal information. To make a request to exercise your rights, contact us using the information below.

Individuals from different countries or jurisdictions may have different rights. We reserve the ability to limit our response based on the law applicable to you, but our goal is to treat everyone equally.

• Transparency: At the time we collect personal information, you have the right to receive notice of the categories of personal information we collect and the purposes for which they will be used.
• Access / Right to Know: You have the right to request access to personal information we collected about you, including information regarding its source, the purposes for which we collect it, and the third parties and service providers with whom we share it.
• Correction: You have the right to request that we correct the personal information we hold about you if it is inaccurate or incomplete.
• Deletion: You have the right to request that we erase data we have collected from you. Please note that we may have a reason to deny your deletion request or delete data in a more limited way than you anticipated — for example, due to a legal obligation to retain it.
• Restrict Processing: You have the right to request that we limit our processing of personal information we hold about you in certain circumstances, including where we are using it for direct marketing or for purposes of scientific or historical research and statistics.
• Opt-Out of Sale: You have the right to request that we stop "selling" or "sharing" your personal information as those terms are defined in the California Consumer Privacy Act. To opt out, please see our Do Not Sell or Share My Personal Information page.

California Residents' Privacy Rights

California "Shine the Light" / Third-Party Marketing

Residents of the State of California have the right to request information from DWM regarding other companies to whom DWM has disclosed certain categories of information during the preceding year for those companies' direct marketing purposes. If you are a California resident and would like to make such a request, please use the contact information provided below.

California Consumer Privacy Act (CCPA)

• Categories of personal information we disclose: We may disclose any of the categories of personal information listed above. Our disclosures include disclosures to our "service providers" — companies we engage for business purposes to conduct activities on our behalf. Categories of service providers and the services they provide are described above.
• Categories of personal information we "sell" or "share": We may "sell" or "share" the following categories to third parties: Personal Identifiers (limited to business or professional contact information); Internet or Other Electronic Network Activity Information; and Geolocation Information (IP address only). To opt out, please see our Do Not Sell or Share My Personal Information page.

Individuals Located in the EEA, United Kingdom, and Switzerland

• Lawful bases of processing: We process personal information on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement with you to provide the Services; and (3) as necessary for our legitimate interests in providing the Services where those interests do not override your fundamental rights and freedoms related to data privacy.
• Cross-border Transfer: Information we collect may be transferred to, and stored and processed in, the United States or any other country. We use appropriate data transfer mechanisms to lawfully transfer such information.
• Complaints: Users that reside in the EEA, UK, or Switzerland have the right to lodge a complaint about our data collection and processing actions with the relevant supervisory authority.

Special Information for Nevada Residents

Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their information to other companies who will sell or license their information to others. At this time, DWM does not engage in such sales, as that term is defined under Nevada law. If you are a Nevada resident and would like more information about our data sharing practices, please use the contact information provided below.

Options to Control Your Personal Information

Verification Procedures

We must verify your identity when you make certain requests. We do this by:

• Asking you to provide personal identifiers we can match against information we may have collected from you previously and confirm your request using the email or telephone account stated in the request; or
• Having you submit your request through your account page, which will automatically verify your identity and result in faster processing of your request.

If you are a California resident, you may authorize another individual or a business (an "authorized agent") to make requests on your behalf. We require confirmation that you have authorized them to act on your behalf. Parents of minor children may submit a birth certificate for the child in lieu of an affidavit in order to make requests on the child's behalf.

We may have a reason under the law why we do not have to respond to your request, or respond to it in a more limited way than you anticipated. If so, we will explain that in our response.

Your Account

Please visit the "Manage My Subscription" page at ebulletins.com/manage to update your subscription preferences.

Marketing and Other Communications

If at any time you would like to unsubscribe from receiving future emails, you can click the unsubscribe link at the bottom of any email communication, or email us at privacy@demandworksmedia.com and we will promptly remove you from all correspondence.

Opt-Out of Sale or Sharing

You have the right to opt out of our "sale" of personal information to third parties. Please see our Do Not Sell or Share My Personal Information link to make your opt-out request. You can review more detail about your rights in the section above.

Cookie Management, Personalized Advertising, and Do Not Track

• You can control the cookies on our website using our cookie management settings.
• You can control cookies using your web browser's settings. If you delete your cookies or set your browser to decline cookies, some features of the Sites may not be available or work as designed.
• You can use our partners' links above to learn more about options to opt out of their tracking technologies.
• You can opt out of participating companies' website tracking technologies by visiting the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Digital Advertising Initiative.
• You can learn about your options to opt out of mobile app tracking through your device settings by resetting the advertiser ID on your mobile device.

When you make an opt-out choice, it does not necessarily mean you will stop receiving ads altogether — you will no longer receive personalized ads based on information made available by DWM. If you delete your cookies, you may also delete your opt-out preferences.

Your browser or device may include "Do Not Track" functionality. At this time, DWM does not respond to browser "Do Not Track" signals.

Other Information about Our Data Processing

Retention

We will retain information for as long as necessary for the uses set out in this Policy, or while there is a legitimate reason for doing so. If you ask us to delete your information before that time, we may not be able to do so due to legal, regulatory, or contractual constraints. For example, we would need to retain your name and contact details for suppression purposes if you do not want to receive direct marketing from us.

Security

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Sites. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.

Sharing of Aggregated Data

We may analyze aggregated, de-identified data and share these analyses at our discretion, including with marketing agencies, media agencies, and analytics providers. These companies will not be able to relate this data to identifiable individuals.

Combination of Information

We may combine information from the Sites together and with other information we obtain from our business records. Additionally, information collected about you from a particular browser or device may be linked to information collected from another computer or device that we believe relates to you.

Change of Ownership or Corporate Organization

We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.

Cross-Border Transfer of Data

If you use our Sites from outside of the United States, you understand that we may collect, process, and store your information in the United States and other countries. The laws in the U.S. regarding information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law.

Contact Information

Questions regarding this Policy should be submitted to DWM: